Breaking News


Subject : Emergency Maintenance DELL blade ESS
Event Occurs on : 23 July 2016 02:00:00 - 23 July 2016 02:30:00
Event Duration : 0.5 hours
Message :

Dear Costumer,

To improve our service to our customer, we will be doing maintenance on our Blade Server at Cyber 2 Building.

30 Minutes estimated time.


Impact :

1. Trunk PABX CBN.

2. Radius MMA.

3. Radius backup Hotspot @CBNWifi

.4. Radius backup Directnet, DirectSOHO, FOB Jakarta.

5. Radius backup Directnet, FOB Cabang.

6. Log Hotspot Airtight.

7. AskCBN (PHPKB).


Thank you for your kind understanding and attention.

We truly apologize for the inconvenience.  

Subject : Urgent Maintenance CAM MLX Devices 16-17 July 2016
Event Occurs on : 16 July 2016 22:00:00 - 17 July 2016 22:15:00
Event Duration : 24.25 hours
Message :

Dear Customer, 


To improve our service to our customers, we will be doing maintenance on our 2 unit distribution MLX16 device's router for 2 days alternately.
16 July at Cyber 2 Building and 17 July at Cyber 1 Building, 15 minutes estimated time for each side.

 

Impact : 
1. There is a possibility of IPv6 routing problem for new prefix that doesn't automatically updated.

Thank you for your kind understanding and attention.
We truly apologize for the inconvenience.

Subject : Urgent Maintenance Server Speed Test CBN
Event Occurs on : 12 April 2016 11:00:00 - 12 April 2016 15:00:00
Event Duration : 4 hours
Message :

Dear Customer,

 

Unfortunately, we must doing urgent maintenance to Server Speed Test CBN to performance improvement Server.

 

Impact :

Speed Test CBN will be down or intermittent during maintenance.

 

Thank you for your kind understanding and attention. We truly apologize for the inconvenience.

Subject : Scheduled Network Maintenance November, 7th 2015
Event Occurs on : 07 November 2015 04:00:00 - 07 November 2015 05:00:00
Event Duration : 1 hours
Message :

Dear Customer,

 

Unfortunately, we must doing urgent maintenance on our devices to relocation broadband service from Jakarta Router to Bogor Router for preventing inconsistency in our devices in the future.

Impact : 
User with Directnet and Fiber Broadband Service will be disconnected from internet during maintenance window for 15 minutes.


Thank you for your kind understanding and attention. We truly apologize for the inconvenience.

Subject : [UPDATE] Scheduled Network Maintenance November, 7th 2015
Event Occurs on : 07 November 2015 04:00:00 - 07 November 2015 05:00:00
Event Duration : 1 hours
Message :

Dear Customer,

We have finished to maintain our devices.

Thank you for your kind understanding and attention.
We truly apologize for the inconvenience.

Subject : Urgent Maintenance DNXS Router Devices at CBN Bali 11 Apr 2015
Event Occurs on : 11 April 2015 00:00:00 - 11 April 2015 00:30:00
Event Duration : 0.5 hours
Message :

Dear Customer,

 

Unfortunately we must doing urgent maintenance to replacement our devices at CBN Bali to prevent inconsistency in our devices in the future.

 

Impact :
User with Directnet and Fiber Broadband Service will be disconnected from internet during maintenance window.

 

Thank you for your kind understanding and attention. We truly apologize for the inconvenience.

Subject : [UPDATE] Urgent Network Maintenance 06 Feb 2015
Event Occurs on : 06 February 2015 00:30:00 - 06 February 2015 01:30:00
Event Duration : 1 hours
Message :

Dear Customer,

We have succesfully maintenance device at Cyber 1.

Thank you for your kind understanding and attention. We truly apologize for the inconvenience.

Subject : Urgent Network Maintenance 30 Jan 2015
Event Occurs on : 30 January 2015 00:30:00 - 30 January 2015 01:30:00
Event Duration : 1 hours
Message :

Dear Customer,

 

To improve our service to our customers, we will be doing maintenance to replacement  Router Core NAP on Cyber 2 Building.

IMPACT :

During the replacement process Router  Core NAP

1. Local traffic will run normally.
2. International traffic through Cyber 2 will move through Cyber 1 when the migration process.
3. There is the possibility of routing unstable at the time of convergence.
4. Nap customers will be affected for 10 minute.

Thank you for your kind understanding and attention. We truly apologize for the inconvenience.

 

Subject : Urgent Network Maintenance 23 Jan 2015
Event Occurs on : 23 January 2015 00:30:00 - 23 January 2015 01:30:00
Event Duration : 1 hours
Message :

Dear Customer,

 

To improve our service to our customers, we will be doing maintenance Router Distribution on Cyber 1 Building.

IMPACT :

During the replacement process Router Distribution, Connections are normally due backed by other Router Distribution, but there is the possibility of routing unstable at the time of convergence.

Thank you for your kind understanding and attention. We truly apologize for the inconvenience.

Subject : [UPDATE] Urgent Network Maintenance 28 Jun 2014
Event Occurs on : 28 June 2014 00:00:00 - 28 June 2014 01:00:00
Event Duration : 1 hours
Message :

Dear Customer,


We have succesfully maintenance to upgrade our ISP Core Router in Cyber1.


Thank you for your kind understanding and attention. We truly apologize for the inconvenience.